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FAQ Support Home Page > General Questions | Submit a Comment

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Browse "General Questions" Questions
There were 23 questions found in this category:

  1. How do I create a sitemap?
    Verify your website through GoogleGo to Google Webmaster Tools Create an account or sign in to an ex...
     
  2. Web Traffic Report
    Understanding the Terminology General Summary1.Host name Your.com2.Host URLhttp://Your.com3.Program ...
     
  3. How reliable is your service and where are your servers located?
    Our servers are load balanced for redundancy and are monitored 24/7. All servers are solely for the ...
     
  4. How is backup handled?
    Our websites consist of database records, ASP application files, mailboxes and customer files that y...
     
  5. I reactivated my website and it is still offline.
    Occasionally it requires our staff to manually reactivate a website.  If you reactivated betwee...
     
  6. What if my website expires? Do I have to start all over?
    All information is saved intact when your website or trial expires. Your website will be offline unt...
     
  7. Where is a phone number so that I can call your company?
    In an attempt to keep the cost of our website service as low as possible we try to handle all suppor...
     
  8. Why is my website down?
    There are only a couple of reasons why your website may be down:Make sure that your domain has not e...
     
  9. Web Traffic Monitor
    Understanding the terminologyExample summary:General Summary1.Host name ez-host.org2.Host URLhttp://...
     
  10. Is there any way to put a google or yahoo search engine on my home page.
    If you have the html code provided by a search engine then you can place it within the HTML sec...
     
  11. I would like a different directions link than my organizations address. Is this possible?
    Please do the following:Place the current directions page offline by going to “Web Pages” and then c...
     
  12. Where do I locate my secondary administrators username and password?
    Only the primary administrator can view this; go to account information then click on the secondary ...
     
  13. I would like for my administrators to login to our administrative site on a page other than your home page. Do you have an alternative page we can use?
    You my use the following page for an alternative administrative login.http://ez-host.org/a...
     
  14. I can’t view the advance traffic report.
    The web traffic monitor will not be available on the same day which your website was purchased or co...
     
  15. I forgot my user name and password. How can I retrieve them?
    If you cannot locate your username and password in the email which was sent to you when your account...
     
  16. Is there anyway I can print the help manual without going page by page?
    Try the following pdf document: http://ez-host.org/doc/Help_manual.asp...
     
  17. I have multipe sites I want to manage. How can I do this with one username and password?
    You may want to read up on our affiliate program from our website. It explains how you can create an...
     
  18. How do I get my domain to point to my new website?
    If your organization has already purchased a domain name then the domain must be reconfigured to poi...
     
  19. How can I place my web pages under construction until I have it completed?
    Any page on your website can be placed under construction or "offline" with the exception of th...
     
  20. How do you set up a Pay Pal account to operate with your website?
    Once you create a premier pay pal account place the account name, the username that you use to log i...
     
  21. How do I go about cancelling my account?
    To cancel your account ignore all notifications of payment and don't renew a subscription with us wh...
     
  22. How do I change the name of a link on my website menu?
    To change the name of a menu link you will simply change the title of the web page. T...
     
  23. Can the username be changed?
    The username cannot be changed. Usernames must be unique within your account so the application hand...
     
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